Terms
Welcome to DFW IT Partner (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website dfwitpartner.com, our software solutions, ERP implementation services, and any related services we provide (collectively, the “Services”).
By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Scope of Services
DFW IT Partner offers professional services including (but not limited to):
Odoo ERP implementation
Custom software development
System integrations
Data migration
Support and maintenance
All services are provided under separate written agreements, proposals, or Statements of Work (“SOW”), which shall prevail in case of any conflict with these Terms.
2. Client Responsibilities
The client agrees to:
Provide timely access to personnel, resources, and data as reasonably required.
Ensure that they have the legal rights to share all materials, data, and system access provided to DFW IT Partner.
Cooperate in good faith and respond to queries, testing, and feedback within agreed timeframes.
Failure to fulfill responsibilities may result in project delays and additional costs.
3. No Warranty or Guarantee
All Services are provided “as is” and without warranties of any kind, whether express or implied, including but not limited to:
Fitness for a particular purpose
System uptime or performance guarantees
Merchantability
Non-infringement
DFW IT Partner does not warrant that software delivered will be error-free or that all defects will be corrected unless explicitly stated in a signed service agreement.
4. Limitation of Liability
To the fullest extent permitted by law, DFW IT Partner shall not be liable for:
Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, business, or data
System downtime or disruption
Third-party system or plugin failure
Maximum liability under any circumstance shall not exceed the total amount paid by the client in the past 90 days for the specific service giving rise to the claim.
5. Intellectual Property
Unless otherwise agreed in writing:
All software code, configurations, templates, and documentation created by DFW IT Partner shall remain its intellectual property until paid in full.
The client is granted a non-exclusive, non-transferable license to use the deliverables solely for internal business purposes.
Third-party software (such as Odoo) is subject to its own licensing terms.
6. Confidentiality
Both parties agree to keep all confidential and proprietary information private and use it only for purposes related to the Services.
Confidentiality obligations will survive the termination of services for a period of two (2) years.
7. Data & Security
DFW IT Partner will implement reasonable safeguards but does not guarantee data security, backup, or recovery unless explicitly included in a service agreement.
Client retains full responsibility for:
Compliance with data protection laws (e.g., GDPR, HIPAA)
Data backups
Access control and user permissions
8. Change Requests
Changes to scope, timelines, or deliverables must be documented and approved in writing. Additional costs may apply.
9. Payment Terms
Unless otherwise stated:
Invoices are due within 15 days of issue.
Late payments are subject to 1.5% interest per month or the maximum allowed by law.
DFW IT Partner may suspend or terminate Services for non-payment.
10. Termination
Either party may terminate the agreement with 30 days’ written notice. In case of termination:
The client must pay for all work completed up to the date of termination.
No refunds will be issued for services already rendered.
11. Indemnification
Client agrees to indemnify, defend, and hold harmless DFW IT Partner, its employees, and affiliates from any claims, damages, or losses arising out of:
Client’s misuse of the Services
Breach of these Terms
Violation of any law or rights of a third party
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of courts in Dallas County, Texas.
13. Force Majeure
DFW IT Partner is not liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, power outages, labor strikes, or government actions.
14. Amendments
We may update these Terms from time to time. Continued use of our Services after changes constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at: