DIP Two Way SMS
DIP Two Way SMS
The Odoo Two-Way SMS Plugin developed by DFW IT Partner is a powerful communication tool that enables businesses to engage with their clients seamlessly through SMS, directly within Odoo. This integration allows companies to send and receive messages in real time, making it easier to manage customer interactions, follow up on leads, confirm appointments, or provide quick support without relying on third-party portals.
One of the standout features of this plugin is its multi-vendor support. Instead of being limited to a single SMS provider, businesses can configure multiple vendors such as Twilio, SimpleTexting, or others, ensuring flexibility in pricing and coverage. The system intelligently routes messages through the preferred vendor and can automatically switch to a backup provider if the primary one experiences downtime or delivery failures. This failover backup mechanism ensures business continuity and reliable message delivery, even during vendor outages.
Additionally, the plugin includes advanced features such as compliance-ready opt-in/opt-out management, message tracking, and CRM integration, making it a comprehensive solution for SMS-based communication. By centralizing text messaging in Odoo, companies save time, reduce errors, and improve customer satisfaction through faster, more reliable engagement.
DFW IT Partner’s solution ensures that businesses never miss a critical message.
